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I ordered something on HMV website (UK) and they've buggered up my order?

Answers:1   |   LastAnswerAt:2009.12  

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Me 
Asked at 2009.12.21 06:02:26
Have been holding on customer helpline for bloody ages now (basically I ordered 3 dvds and they've sent 2 the same and not the one I wanted). I I went into my local store would I have any luck sorting it out there. I'm on a sick day but am willing to drag myself out of bed to sort this out as this is xmas pressie!
answer Becci  Answered at 2009.12.21 06:02:26
How about getting the number for the HMV store near you (try yell.com) ring them and see if they can help

Failing that have a look on the website about returns/refunds or the return slip that you got with your dvds, does it say any where that you can take it into a store? I doubt there would be a problem but they may not have your particular dvds in stock so you would have to wait anyway!

Stick out being on hold for a bit!
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