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Please help if your good at computers?

Answers:1   |   LastAnswerAt:2009.12  

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visitor
happy new year 
Asked at 2009.12.20 19:01:31
i have a dell labtop
its about one year old and it has the most viruses ever!!! gosh theres all these pop ups like internet speed monitor and pop ups that doesnt go away I have AVG monitor! doesnt work that great! i have to accounts; one administrator but i cant log into control panel or change anything it says you dont have authorization. two has control panel but cannot change it cause that isnt administrator. and you cant change or delete accounts because it doesnt allow it on the administrators account. please help me if you guys answer any other of my questions ill adimatically vote you as best answer. ill do anything for these to go away. and buying no computer is not an option

THANKS SO MUCH
answer the_one_real_servent  Answered at 2009.12.20 19:01:31
Restart Your Computer Press F8 Then Start in Safe Mode With Internet Or Network Mode! When it starts You Will See Administrator or your user Log In to Administrator It Will say you are Running in Safe Mode Click Yes Continue to open Your Internet Explorer Browser and Click on this link or type it in: " <a href="http://housecall65.trendmicro.com/" rel="nofollow">http://housecall65.trendmicro.com/</a> " follow the directions do this a couple of times and you will be virus free and spy ware free! Hope It Helps Peace!
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